Refund policy.

Thank you for shopping with Loochi! Every order means a lot to us, and we take pride in the quality of our products.

No Returns

At this time, we do not accept returns or exchanges. All sales are final.

Wrong or Damaged Items

If you receive the wrong item or your order arrives damaged, please contact us within 7 days of delivery at contact@loochi.com with your order number and clear photos. We will gladly send you the correct item or issue a refund.

Refund Process

• Refunds (when approved) will be issued back to your original payment method.

• Processing times may vary by your bank or card provider but typically take 5–10 business days.

Contact Us

For any questions or order issues, reach us at:
contact@loochi.com

xo,

Loochi